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most items - details below
Order Agreement
& Return Policy
Order
Verification - We utilize the AVS (Address Verification
System) on all credit card purchases. In order to process your
order we must have the correct billing address that your credit
card is registered to. Please be sure to provide this
information at the time you place your order. If the information
you provide does not exactly match the information your credit
card company has on file your order may be held. In
addition some rush shipments may require that we contact you
prior to shipment, so be sure to include accurate daytime
contact information. These two steps on your part will greatly
increase our ability to offer you excellent service and to
process and ship your order in a timely manner.
Shipping
- Prices listed do not include shipping & handling charges which
are based upon the weight, method of shipment, and destination
of your order. A complete order total including shipping &
handling can be obtained using the online shopping cart system.
It is not necessary to actually place an order to receive an
order total. When placing your order by phone, a complete order
total including shipping & handling will be given at the time
your order is placed. Rush shipping may be available at an
additional charge. Any order cancelled after it has been shipped
or any shipment refused will be considered a return and is
subject to our return policy below. Delivery address changes made by you or us on
shipments in transit will incur an additional charge of fifteen dollars per
package per address correction or change made. By placing an
order you are authorizing us to collect this amount from your
credit/debit card or checking account should such changes be made.
Warranty
- Most products sold carry a manufacturer's warranty. The
coverage terms and period of coverage vary depending upon the
product and the manufacturer. If you need general warranty
information on any product prior to purchase send an email
request to
.
While we may be able to provide you
with the general terms of the manufacturer's warranty from
information provided with the product, we may be unable to
answer specific questions pertaining to a particular warranty. Accessory Warehouse LLC, hereinafter
referred to as AccessoryWarehouse.com, is a reseller of products and service listed and
as such provides no warranty or guarantees of any kind on
products or services sold.
Returns
- Defective items will be accepted for exchange of the same item
only, and must be received by us within 30 days of our ship date
to you. There is no restock charge on defective items returned
for exchange. Non-defective items, except as noted below, will be accepted for refund or
exchange when received by us within 30 days of our ship date to
you. A 15% restocking charge applies to all items returned for
refund or exchange, no exceptions. No returns or exchanges
accepted on satellite systems or receivers once programming has
been activated on the receiver. Certain items are non-returnable
/ non-refundable. These items include software, video and audio
tape or other recording media, custom-cut cables, surge
protectors, tools, portable satellite dishes and systems, any item that
has been assembled or installed, special order items, drop ship
items, and closeout items. The sale of these items is final.
Returned items must be double-boxed (product box placed inside a
larger shipping box) and must be returned in perfect, like-new
condition and contain all original packaging materials, supplies
and warranty cards. Items returned that are damaged, missing
parts, show signs of use or are otherwise not in perfect
like-new condition will be refused, or at our discretion, accepted but with additional restocking charges. Product boxes that are
damaged by excessive wear, marking, tape, stickers, or are
otherwise not in perfect, like-new resellable condition will
incur an additional box charge of $15 or may be refused. Prior
to returning an item you must call or email customer service in
order to obtain the required RA (return authorization) number at
(334) 635-7492 or
.
The RA number issued will be valid
for a maximum of 15 days from the date of issue and cannot be
extended or re-issued. Returned item must be received by us
within this 15 day period or within 30 days of our ship date to
you, whichever comes first. Returned items must clearly show the
RA number on the outside box of the double-boxed item and must
be returned shipping pre-paid by you. Returns without RA
numbers, with expired RA numbers, received after 30 days of our
ship date, collect shipments, or returns that are not
double-boxed will not be accepted and will be returned to you at
your expense. For faster processing please include a copy of
your original invoice with your returned item.
Past-due
Accounts - We reserve the right to use an outside agency
for the collection of past due accounts or accounts in dispute, including chargebacks.
Chargebacks - We report fraudulent orders,
chargebacks, unacceptable returns with forced chargeback and other losses to MerchantProtect and other
agencies. Customer information reported to MerchantProtect will be listed in a nationwide database
accessible by other merchant members in an effort to curb the flow of unjustified chargebacks many
online merchants face.
Privacy Policy
- At AccessoryWarehouse.com we keep you up to date on current products
and promotions. All orders, catalog requests, and internet
sign-ups are automatically entered into our contact database to
receive information and promotions delivered direct by US Mail
or email. Occasionally we may contact you by email with product
announcements or special offers. If you do not wish to receive
this information please inform the order taker of your "no email
contact" preference at the time you place your order, or at
anytime thereafter by sending an email with your name, email
address and telephone number to
.
Please note that by requesting no email contact that no email
can be sent to you. This includes automatic email shipment
confirmations for any orders that you may place now or in the
future.
Limitation of
Warranties and Liability - Products are sold on an "as
is" basis, without any warranties or conditions, express or
implied, including, but not limited to, warranties of
merchantable quality, merchantability or fitness for a
particular purpose, or those arising by law, statute, usage of
trade, or course of dealing. The entire risk to the results and
performance of products purchased is assumed by you. Neither we
nor our dealers or suppliers shall have any liability to you or
any other person or entity for any indirect, incidental,
special, or consequential damages whatsoever, including, but not
limited to, damage to property or person, including personal
injury or death, loss of revenue or profit, lost or damaged data
or other commercial or economic loss, even if we have been
advised of the possibility of such damages, or they are
foreseeable. We are also not responsible for claims by a third
party. Our maximum aggregate liability shall not exceed the
amount you paid for the product. The limitations in this section
shall apply whether or not the alleged breach or default is a
breach of a fundamental condition or term or a fundamental
breach. Some states do not allow the exclusion or limitation of
liability for consequential or incidental damages, so the above
limitation may not apply to you.
Acceptance of
Terms - By placing an order you agree to be bound by our
terms and conditions of sale and to pay to us all attorney,
collection, court costs and other charges we incur as a result
of or in connection with your order. You further agree to be bound by the laws of the state of Alabama,
and acknowledge that any action may only be prosecuted by the appropriate court within the state
Alabama.
All prices, product descriptions and specifications
are subject to change without notice. All brand names and
trademarks are the property of their respective owners.
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AV Mounts & Furniture (243)
